Effective Date: July 28, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Pinch provides non-surgical aesthetic and wellness services delivered in person by licensed clinicians engaged by our professional entities. Administrative and technology support is provided by Pinch Med, Inc. This Notice applies to all health information about you created, received, or maintained in connection with the clinical services we provide ("Protected Health Information" or "PHI").
We are required by law to: maintain the privacy and security of your PHI; provide you with this Notice of our legal duties and privacy practices with respect to your PHI; notify you following a breach of your unsecured PHI; and abide by the terms of the Notice currently in effect. We will not use or disclose your PHI other than as described in this Notice unless you authorize us to do so in writing.
Treatment.
We use your PHI to provide, coordinate, and manage your care — for example, your clinician reviews your medical history and prior treatments to determine whether a treatment is appropriate for you, to plan your care over time, and to coordinate with other clinicians on our team involved in your care.
Payment.
We may use and disclose your PHI to obtain payment for services we provide to you — for example, processing your payment for a completed treatment through our payment processor.
Health Care Operations.
We may use and disclose your PHI for our health care operations — for example, quality assurance and chart review (including physician collaboration review where required by state law), clinician training and competency validation, compliance auditing, and business planning.
Appointment Reminders and Treatment Options.
We may use your PHI to contact you with appointment reminders, follow-up care instructions, and information about treatment alternatives or other health-related services that may be of interest to you. You may opt out of these communications at any time.
Business Associates.
We may disclose PHI to contractors and vendors that perform services for us (such as scheduling, records hosting, and payment processing) under written agreements requiring them to safeguard your PHI.
Other Permitted or Required Disclosures.
We may use or disclose your PHI without your authorization where permitted or required by law, including: as required by federal, state, or local law; for public health activities (such as adverse event reporting to the FDA); to health oversight agencies (such as state licensing boards) for audits, investigations, and inspections; in response to a court order, subpoena, or other lawful process; to law enforcement as permitted by law; to avert a serious threat to health or safety; for workers’ compensation purposes; and to coroners, medical examiners, or funeral directors as permitted by law.
Uses and Disclosures Requiring Your Written Authorization.
Most uses and disclosures of PHI for marketing purposes, any sale of PHI, and any use or disclosure not described in this Notice will be made only with your written authorization. You may revoke an authorization at any time by notifying us in writing; revocation will not affect uses or disclosures already made in reliance on it.
You have the following rights with respect to your PHI. To exercise any of these rights, submit a written request to our Privacy Officer using the contact information at the end of this Notice.
If you believe your privacy rights have been violated, you may file a complaint with us by contacting our Privacy Officer at the address or email below. You may also file a complaint with the Secretary of the U.S. Department of Health and Human Services, Office for Civil Rights, at 200 Independence Avenue S.W., Washington, D.C. 20201, by calling 1-800-368-1019 (TDD: 1-800-537-7697), or online at www.hhs.gov/ocr/complaints. We will not retaliate against you in any way for filing a complaint.
We reserve the right to change this Notice and to make the revised Notice effective for PHI we already maintain as well as PHI we receive in the future. The current Notice will always be posted on our website with its effective date, and a copy is available on request.
Privacy Officer
Pinch Med, 909 Davis Street, Suite 500, Evanston, Illinois 60201
Email: privacy@bookpinch.com