Effective Date: October 7, 2026
This Notice is issued by Pinch Med IL, P.C. and its affiliated professional entities (collectively, "Pinch," "we," "us," or "our"), the professional entities through which Pinch clinicians deliver care. Administrative and technology support is provided by Pinch Med, Inc., which is not a health care provider and does not itself provide clinical services.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Pinch provides non-surgical aesthetic and wellness services delivered in person by licensed clinicians engaged by our professional entities. This Notice applies to all health information about you created, received, or maintained in connection with the clinical services we provide ("Protected Health Information" or "PHI").
We protect the privacy and security of your PHI as described in this Notice and as required by the state laws that apply to us, and we follow the terms of the Notice currently in effect. We use and disclose your PHI only as described in this Notice, as permitted or required by law, or with your permission.
Pinch Med, Inc. offers a telehealth program under the Pinch brand for prescription weight management, metabolic health, and skin care. Services in that program are not provided by us. They are provided by independent, licensed medical practices and pharmacies working through an independent telehealth platform provider. Those practices and pharmacies are separate health care providers, and each issues its own notice of privacy practices, which they provide to you directly. Their notices, not this one, govern the PHI they create and maintain, including your telehealth intake, consultation, prescriptions, and pharmacy records.
If you receive care from us and also participate in the telehealth program, we may exchange PHI with the telehealth medical practices for treatment purposes as permitted by law. For example, your Pinch clinician may receive information about a medication you have been prescribed so that we can plan your in-person care, and we may share your treatment history with a telehealth clinician who is caring for you. When we receive PHI from the telehealth medical practices, this Notice governs our copy of it. We will obtain your written authorization before any exchange that is not permitted without one.
We use your PHI to provide, coordinate, and manage your care. For example, your clinician reviews your medical history and prior treatments to determine whether a treatment is appropriate for you, to plan your care over time, and to coordinate with other clinicians on our team involved in your care. We may also disclose your PHI to other health care providers involved in your care, including the independent telehealth medical practices described above and your other physicians, so that they can treat you.
We may use and disclose your PHI to obtain payment for services we provide to you. For example, processing your payment for a completed treatment through our payment processor.
We may use and disclose your PHI for our health care operations. For example, quality assurance and chart review (including physician collaboration review where required by state law), clinician training and competency validation, compliance auditing, and business planning.
We may use your PHI to contact you with appointment reminders, follow-up care instructions, and information about treatment alternatives or other health-related services that may be of interest to you. You may opt out of these communications at any time.
We may disclose PHI to vendors that perform services for us (such as scheduling, records hosting, payment processing, messaging, and administrative support, including Pinch Med, Inc.), only as needed for those services and under contracts that limit their use of it.
We may use or disclose your PHI without your authorization where permitted or required by law, including: as required by federal, state, or local law; for public health activities (such as adverse event reporting to the U.S. Food and Drug Administration); to health oversight agencies (such as state licensing boards) for audits, investigations, and inspections; in response to a court order, subpoena, or other lawful process; to law enforcement as permitted by law; to avert a serious threat to health or safety; for workers' compensation purposes; and to coroners, medical examiners, or funeral directors as permitted by law.
We do not sell your PHI. We will obtain your written permission before we use your before-and-after or other clinical photographs in our marketing, or share your PHI with another company for that company's own marketing. You may withdraw your permission at any time by notifying us in writing; withdrawal will not affect uses or disclosures already made in reliance on it.
You have the following rights with respect to your PHI. To exercise any of these rights, submit a written request to our Privacy Officer using the contact information at the end of this Notice.
If you believe your privacy rights have been violated, you may file a complaint with us by contacting our Privacy Officer at the address or email below. You may also contact the attorney general of your state. We will not retaliate against you in any way for filing a complaint. Complaints about the telehealth medical practices or pharmacies should be directed to the privacy contact listed in their notice of privacy practices.
We reserve the right to change this Notice and to make the revised Notice effective for PHI we already maintain as well as PHI we receive in the future. The current Notice will always be linked at the bottom of every page of our websites, including our skincare store and telehealth pages, with its effective date, and a copy is available on request.
If you have any questions about this Notice or wish to exercise any of the rights described above, you may contact us at:
Privacy Officer
Pinch Med IL, P.C., c/o Pinch Med, Inc.
909 Davis Street, Suite 500
Evanston, Illinois 60201
Email: privacy@bookpinch.com
Website contact form: https://www.bookpinch.com/contact-us